Refund policy
Digital Download Store Policy
1. Overview
Welcome to CustomCraftedbyBella. This policy outlines the terms and conditions for purchasing, downloading, and using digital products from our store. By purchasing and downloading digital content from our store, you agree to comply with and be bound by the following terms.
2. Purchases and Payments
Accepted Payment Methods: We accept major credit cards, PayPal, and other payment methods as listed on our checkout page.
Pricing: All prices are listed in USD and are subject to change without notice.
Order Confirmation: You will receive an order confirmation email upon successful completion of your purchase.
3. Digital Product Delivery
Download Links: Upon successful payment, you will receive an email containing the download link(s) for your purchased product(s).
Download Limit: Each digital product may be downloaded up to 5 times. After exceeding the limit, please contact our support team for assistance.
Download Period: You have 30 days from the date of purchase to download your product(s). After this period, the download link will expire.
4. Refunds and Exchanges
Non-Refundable Products: Due to the nature of digital content, all sales are final. We do not offer refunds or exchanges for digital products once the download link has been sent.
Damaged or Defective Products: If you encounter any issues with your download, such as corrupted files, please contact our support team within [Number] days of purchase for assistance.
5. Usage and Restrictions
License: By purchasing a digital product, you are granted a non-exclusive, non-transferable license to use the product for personal or professional use, as specified in the product description.
Prohibited Actions: You may not resell, redistribute, share, or otherwise transfer the digital product to any third party.
Modifications: You may not modify or create derivative works based on the digital product unless explicitly stated in the product description.
6. Intellectual Property
- All digital products are the intellectual property of CustomcraftedbyBella or our content creators. Unauthorized use, reproduction, or distribution of our digital products is strictly prohibited.
7. Privacy and Security
- **Data Collection:** We collect and use personal information in accordance with our Privacy Policy. Please review our Privacy Policy for details on how we handle your data.
- **Security:** We implement reasonable security measures to protect your personal information and digital products. However, we cannot guarantee absolute security.
**8. Support**
- For any questions or issues related to your purchase or download, please contact our support team at customcraftedbybella@gmail.com . Our support hours are [Support Hours and Days].
**9. Changes to this Policy**
- We reserve the right to update or modify this policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly.
**10. Contact Information**
- If you have any questions or concerns about this policy, please contact us at:
Email: customcraftedbybella@gmail.com
Thank you for shopping with CustomcraftedbyBella.
CustomcraftedbyBella
Website: www.CustomcraftedbyBella.com